This is a true story and one of the reasons I am so keen on the act of kindness.
There are truly kind people out there we just need to seek them out and be prepared to return the favours.
Thank you for your email to the Tractor Supply Customer Solutions Team!
Our company is not actually affiliated with the TSC stores located in Canada. However, I have forwarded your wonderful experience over to their company, and it brightened my day to hear about it.
If you have any other questions or concerns you would like to discuss, now or in the future, please don’t hesitate to reply to this email at any time, or simply give us a call at XXXXXXXXXX during the hours of operation below. Be sure to reference number XXXXX, and any team member will be able to assist.
We hope you have a fantastic day!
Customer Solutions Team Member
5401 Virginia Way, Brentwood, TN 37027
877-718-6750 | www.tractorsupply.com
For Life Out Here | Tractor Supply Co.
Tractor Supply Co. is the source for farm supplies, pet and animal feed and supplies, clothing, tools, fencing, and so much more. Buy online and pick up in store is available at most locations. Tractor Supply Co. is your source for the Life Out Here lifestyle!
Hours of Operation: Mon-Sat 7am-8pm CST and Sun 8am-7pm CST
Comments: This message is a thank you and I would hope you give some recognition to your Sudbury Ontario employees that went above and beyond this evening.
Whilst working in my shop a back fire and noise scared one of my dogs and she ran into the woods and got lost.
My dog ran to the highway followed it to the mall and entered the store for shelter and comfort.
The staff at the store know my dogs and are very nice to them.
I guess she knew that was a safe place and she would be looked after( treats and plenty of affection when they go to the check out )
The staff knew it was my dog and know her by name " Gibby ".
They did not know exactly where I live, or my name but know it’s close by and they managed to get the message through neighbors in the area that they had my dog and she was safe.
I am told someone had planned to take her home and care for her until they were able to get in touch with me.
Not many companies have employees that are that attentive to their customers or that willing to try and help out these days.
They went above and beyond.
Its not easy to send you a message like this and I do not live in TN at the ZIP code I entered ( obviously ).
But I had to enter this nonsense info in order to fill in all the fields.
Maybe you should look into that in the future so Canadians can send proper information for feed back.
And I do not own a phone so the number is BS too.
The email is real to contact me if you like.
Added photo of stinky old girl curled up on my jacket next to young gun dog not really bothered by loud noises.
Too bad she is the best swimmer…
Yes that is a bandage on her paw, she is fine just tore up a nail on the brush run.